“Focusing on oneself leads to the growth of the society itself.” Sherin Mathew characterizes. With a passion to bring the world to good, she comes forward with a sign of simple courage to be the change.
If you are someone who is always misinterpreted for your behavior this conversation is for you. You don’t have to anymore worry about people asking you to change your behavior and attitude as you have Sherin coming to your rescue! She is a behavioral skills enabler who imparts behavioral skills to people with her organization Upskill Studio. Make your very own guide on behavior and dig deeper into this conversation by reading more.
Sherin Mathew: Enhancing Behavioral Traits
Interview
Questions and answers
When did you realize your interest and ability for behavior training and what made you feel confident about it?
It was a series of good and bad incidents that took place. Even though I had undergone multiple training sessions, I had realized that there is so much more to it which triggered me to start exploring this field. People skills & Personal development always fascinated me and thus, I got into this field. I’m thoroughly enjoying it because it’s my passion and an adventure.
What were your initial steps in this journey and how did you manage to get better with each passing day?
I did understand that age was the factor that people would hold against me. Hence, I decided to get formally certified by SQA (Scottish Qualitative Assessment) and also by NABET which is the National Accreditation Board for Education and Training is a constituent Board of Quality Council of India through a premier institute known as Image Consulting Business Institute. This certified me as a Soft Skills Trainer. With time, I also became a digital empowerment coach and Social Media Strategist. “Practice, experiment, learn and make mistakes” was my mantra for 3 years and that’s how I also established myself as a corporate trainer as well as an individual developer for behavioral skills.
Tell us the story and the visions that led to the foundation of The Upskill Studio and the ideas that popped up in your head.
I always had an inkling that when I do work, it must be beyond me. I want to have my team of people. Not necessarily as a team at an employment level, but a team of like-minded people who can collaborate. And that is how I came up with the name of my studio where we can collaborate with people and showcase new-age training and concepts that will make a difference to people who consult us. It did take some time for the name to pop up, but it clicked with me and with everyone who heard it.
Can you share with us some myths in the business industry?
The biggest roadblock was to understand networking and make people accept that, at this age, I have the knowledge to deliver what will impact the lives and personalities of individuals who are 35, 40 or 50 years. So today, with practice and experience, this is a myth that I’m very happy to break. Many people now accept my profile because of the knowledge that I have along with confidence and experience too.
What can a client expect from The Upskill Studio if they wish to take lessons under your guidance?
They can expect services under behavioral skills training, also known as soft skills development. We also provide image consulting, where we work on the inner and outer appearance of an individual by certified and well-established Image Consultants. Lastly, the digital empowerment sessions, which help any person to make sure whatever they’ve learnt, they can continue with the help of technology. One can expect very experiential learning where we are focused on empowering you, supporting you and encouraging you to reach the higher goals that you’ve always envisioned for yourself.
Share with us how critical reviews have a great impact on your professional life.
I’ve had clients who’ve given me critical reviews on how to improve my services and do better, so I’m glad for those initial clients who considered me more than a service vendor for them and today are some of my very close networks. They are very senior people in the industry. Some are HR managers, GMs of companies. It is through their support and association. For me, feedback was a blessing in disguise and that is how I, in a short span, could establish my brand and business in the market.
How did you manage to be versatile and adapt yourself according to the clients' needs without affecting your behavioristic pattern?
Every human is molded a certain way and that’s the same with me, I have my own individuality and my own sense of working. But when a client comes, I become like a sponge and for that period, I forget who I am. Being a sponge helps me absorb their aura, energy and requirements. This is one of the reasons I’m able to customize exact learning journeys for them. What makes these learning journeys so powerful is that it makes an impact on them. We have mastered with time to ask the most apt leading questions that will help us to understand their requirements in depth.
Elucidate us the ways through which our readers can reach to you and derive your service.
You can visit the website. There is a scheduling category through which you can directly book appointments. These appointments are free of cost because first, we would like to understand you and also give you a chance to understand us. There is a free scheduling app on my website i.e. www.theupskillstudio.com. One can also find email IDs and phone numbers, whichever convenient and we reach out to them in 24 hours.
How do you support upcoming trainers /consultants in starting their journey?
The institute that I’ve come from, trains a lot of people who look forward to being consultants and trainers as part of their careers. The newcomers require a lot of support and a helping hand, so that’s when I started giving back to my own community and fraternity of trainers. I help them in the smallest and biggest way possible. Some people find social media, content creation, session planning or graphics difficult so that’s where I step up and help them so that they get started on their journey.
Where do you see yourself in the next five years and what changes would you like to bring in yourself?
5 years is too long, every day is dynamic, so I’m more focused on the present and the next day because I can afford to plan for the next 24 hours as well but I love planning for my present. Some changes I would like to bring in myself is to grow more as an individual because that is how I’ll help my brand and team grow, as well as help my clients grow, when I spend my time in learning, developing and experiencing life’s different perspectives.
Quick 5
1. One mantra that you follow in your life: Believe in collaboration and co-creation.
2. Your favorite pastime: Having a hot cup of tea and reading books.
3. One characteristic that describes you: Agile and approachable.
4. Describe The Upskill Studio in a word: Welcoming.
5. The best book you have read: The Alchemist by Paulo Coelho.
6. A person you look up to: I admire the personality and characteristic traits of different people I meet.